Bajeep FAQ — All Your Questions Answered in One Place

To claim Bajeep's welcome bonus, simply make your first deposit after registering — in most cases, the bonus is credited to your account automatically. In some instances, you may need to click the "Claim Bonus" button, which appears directly on the deposit page.

Step-by-Step Details:

1. Complete your registration and log in.
2. Click the "Deposit" button — on the deposit page, you'll see an option to select the "Welcome Bonus".
3. Make a minimum deposit of ৳500 (the minimum amount required to qualify for the bonus).
4. Once your deposit is successful, a 100% bonus (up to ৳5,000) will be automatically credited to your bonus balance.
5. Go to the "My Bonuses" section to track your wagering progress in real time.

Please note — the Welcome Bonus is only available once, on your first deposit. If you have a promo code, enter it at the time of deposit to unlock additional benefits.

Bajeep's KYC process has been kept simple for members in Bangladesh. You'll need to complete KYC once before making a withdrawal — after that, it doesn't need to be repeated.

Required Documents:

• Proof of Identity (any one of the following): National ID (NID), passport, or driving license — clear photos of both sides required.
• Selfie: A clear selfie holding your ID document.
• Payment Verification: Make sure the bKash or Nagad number you use is registered in your name.

How to Submit: After logging in, go to your Profile → "KYC Verification" section and upload your documents. As long as the image quality is clear, it typically takes 1–24 Hours Verification is completed within this time. During busy periods, it may take up to 48 hours. Once verified, you'll receive a confirmation via SMS or email.

If there's any issue with your documents, the support team will notify you and let you know what needs to be corrected.

Bajeep has a number of regular activities you can take part in every day. All of them can be found under the "Rewards" or "Bonuses" section of your account.

Daily Sign-In Bonus: You earn a small bonus credit every day you log in — the more consecutive days you log in, the higher the bonus amount (maximum reward at a 7-day streak).

Free Spins: Free spin offers are available on specific slots and casino games. They usually require a minimum deposit or wagering condition to qualify. Once credited, you'll receive a notification in the "My Bonuses" section, and the spins will be automatically added to the relevant game.

Missions & Tournaments: Weekly and monthly missions are available — for example, place 5 Sports bets or wager over ৳1,000. Rewards are credited automatically once a mission is completed. Special prizes are also on offer in Live Casino and Sports tournaments, with your position visible on the leaderboard.

These offers are available for a limited time, so make it a habit to check the Promotions page regularly.

For security reasons, Bajeep has certain restrictions on updating profile information — not all details can be changed on your own.

What you can update yourself (from Profile Settings):

• Nickname or Display Name
• Email Address (OTP verification required)
• Notification Preferences & Language Settings
• Change Password

What requires assistance from support: Your mobile number cannot be changed directly from Settings — for security reasons, this must be requested through Support. Email support@bajeep.best or reach out via live chat. An OTP will be sent to your old number, or you may be asked to verify via KYC documents. The change is usually completed within 24 hours.

Your full name and date of birth cannot be changed after KYC verification is complete, so it's important to enter accurate details at the time of registration.

Bajeep operates under a license issued by an international gaming authority. License details are displayed at the bottom of the website in the footer. This license means an independent regulatory body regularly reviews the platform's operations and confirms that everything meets the required standards.

Reasons to trust Bajeep:

• Separate Fund Protection: Member funds are kept completely separate from the company's operating funds — so your money stays safe regardless of any issues on the company's end.
• Independent Audit: Game results are regularly verified by independent third parties — no manipulation, guaranteed.
• Fast Withdrawals: The clearest sign of a trustworthy platform is timely payments — on Bajeep, withdrawals to verified accounts are typically processed within 15 minutes to 24 hours.
• Millions of Members: Millions of members across Bangladesh and Asia use Bajeep regularly.

If you're unsure, start with a small amount — a successful withdrawal will help build your confidence.

Bajeep keeps a full record of all your bets and transactions, which you can access at any time.

To view your betting records: Log in → click the profile icon in the top right corner → go to the "Betting History" or "My Bets" section. Here you'll find:

• Date, match, amount, odds, and result for every bet
• Pending and settled bets can be filtered separately
• You can search by date

To view your transaction records: Go to Profile → "Transaction History" section. Here you'll find a full breakdown of all deposits, withdrawals, bonus credits, and debits. Each transaction has a unique transaction ID — if you ever run into an issue, sharing this ID with support will help resolve it faster.

All records are accessible via mobile browser too — no app required.